Privacy and Cookie Policy

This policy describes how your personal data will be used. It also outlines your data protection rights, including your right to object to certain data processing we undertake.

Who we are

Asett Estate Agent Ltd, located at 5 Kimble Close, East Hunsbury, Northampton, NN4 0RF, UK (“we”, “us”, or “our”), collects and processes your personal information.

Summary of how we use your data

• To provide estate agency services, manage sales or lettings, process financial transactions, and deliver associated services.
• To meet our obligations under contracts entered or contemplated.
• To verify your identity and comply with applicable laws and regulations.
• To notify you of updates, news, or changes to our services.
• To monitor and improve our website and services.

What information do we collect?

We collect information such as your name, address, telephone number, email address, date of birth, previous addresses, and identification documents. We also collect technical data regarding your website interaction, such as browsing patterns and IP addresses.

Telephone call recordings

We may digitally record telephone calls for quality and training purposes. You will be informed beforehand if call recording is active. Recorded information is held securely and used solely for the purposes stated.

Information from third parties

We may occasionally receive personal data about you from third parties, including:

• Property portals, when you request property details.
• Financial advisers or solicitors involved in your transactions.
• Other property-related service providers necessary to facilitate transactions.

Your rights

You have the right to:

• Access your personal data.
• Correct inaccuracies.
• Request deletion of your data.
• Withdraw your consent.
• Object to data processing.
• Request data transfer.

Cookie policy

We use cookies on our website for essential functionality, performance analytics, and improving user experience. These include:

• Strictly Necessary Cookies: Essential for website functionality.
• Performance Cookies: Used to monitor website usage to help us improve site performance.
• Functional Cookies: Allow customisation of your experience on our site.
• Targeting Cookies: Enable us to provide relevant advertisements or content based on your preferences.
• Social Media Cookies: Allow interaction with social media platforms.

Managing Cookies

You can manage cookie preferences in your browser settings. Please note disabling cookies may limit your experience on our website.

Security measures

We ensure your personal data is securely stored and protected from unauthorised access, alteration, or disclosure.

Under 18?

We are committed to protecting minors. If you are under 18, please obtain parental consent before providing personal data.

Changes to our policy

This policy may be updated periodically. Please revisit this page regularly for the latest information.

Contacting Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@asettestateagent.co.uk
Phone: 01604 467555
Address: 5 Kimble Close, East Hunsbury, Northampton, NN4 0RF, UK